For consignment sellers:
- With effect from 1st April 2018, unaccepted items of not more than eight will be automatically sent for donation.
- Should you have more than eight unaccepted items, you'll have a choice of collecting those items back within the next 14 days from the notified date
- Alternatively, you may choose to donate those items and we will be able to do it on your behalf.
- Do note that if the items are not collected within the 14 days period, they will be donated without any further reminders.
For new sellers: You will be required to pre-pay a $10 return fee if you wish to retrieve your rejected items during sign-up.
If the return option is not chosen during sign-up, rejected pieces will automatically be sent for donation without prior notice