Offline Store

Where are the Refash offline stores located?
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How do I become a Refash member?
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How does the membership work?
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How do I accumulate my points?
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What kind of benefits does a Refash member have?
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What is your exchange policy like?
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Can we still earn points for exchanged items?
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Is trying of clothes allowed at the stores?
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What kind of discounts are students entitled to?
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What are your operating hours?
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Are there any fees for selling my items at Refash?
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How do I sell offline?
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Can I change my voucher preference?
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How do I bring my items over?
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Do you accept items other than apparels?
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How many pieces of items can I top up at once?
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Can I still send in items that are not in your preferred brands list?
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How soon does it take for my items to start selling at Refash?
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Who will decide the selling price of the items? Can I decide my own selling price?
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Where will my items be sold?
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What will happen to my unaccepted items?
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What happens to unsold items after 60 days?
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Can I withdraw my unsold items?
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How do I check my sales?
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Why are there negative sales in my account?
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How do I withdraw my payout?
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When will I receive my payout?
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Can our items participate in Refash promotions?
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Refash will be responsible for the safe keeping of all seller’s accepted items while they are in its custody.

Refash shall not be liable for any losses, shortages or damages.