REFASH believes in building a fair fashion community. If your item has been misrepresented by the seller in its listing, simply request for a refund within 14 days from the date you received the item

REFASH sellers are required to represent their items in their listings in a honest and accurate manner. All relevant information about the item’s size, style, colour, and condition should be made known in the listing. If you find that the item you purchased does not match its listing description, please indicate the reason in the Return Request.

Refunds of the item’s full amount will be given in the form of REFASH Site Credit.

You can login to your REFASH account and make a Return Request under Your Purchases.